⚠️ 1. Booking & Cancellation Terms
Strict Notice: Same-day reservations made at Hotel Urban Nest are strictly non-cancellable, non-amendable, and non-refundable.
To ensure seamless room allocation and hospitality service for all guests on Deva Road:
- Same-Day Bookings: Bookings made for check-in on the same date cannot be cancelled or refunded under any circumstances.
- Advance Bookings: Advance reservations cancelled at least 48 hours prior to check-in may be considered for date modification, subject to room availability.
- No-Shows: Guests who fail to arrive on the scheduled check-in date without prior notification will forfeit the entire booking amount.
🕒 2. Check-In & Check-Out Timings
- Standard Check-In Time: 12:00 PM (Noon)
- Standard Check-Out Time: 11:00 AM
- Early check-in or late check-out is subject to room availability and prior desk approval. Additional charges may apply.
🪪 3. Mandatory Guest Identification
Pursuant to local government and law enforcement regulations, all adult guests must present valid government photo identification upon check-in:
- Accepted Identification: Government-issued Photo ID (Passport, Driving License, or Voter ID Card).
- PAN Cards: PAN Cards are not accepted as valid proof of identity.
- Local ID holders are subject to hotel management verification at reception prior to check-in.
🏨 4. Property House Rules
- Visitor Policy: Outside visitors are permitted in the hotel lobby area only up to 9:00 PM. Visitors are not allowed in guest rooms without prior desk registration.
- Property Safety: Carrying hazardous items, illegal substances, or unauthorized weapons is strictly prohibited on hotel premises.
- Property Damage: Guests will be held fully liable for any physical damage caused to room furnishings or hotel assets during their stay.